Thank you for shopping with Monxra. We are committed to delivering your order quickly and efficiently. Please review our Shipping Policy below.
Shipping Rates
Standard Shipping
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Free Standard Shipping on all orders over $60 USD.
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Orders under $60 USD will be charged a $10 USD standard shipping fee.
Express Shipping
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Express Shipping Fee: $20 USD.
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Free Express Shipping on all orders over $100 USD.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Times
Standard Shipping
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United States: 5–7 business days
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International: 7–10 business days
Express Shipping
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United States: 3–5 business days
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International: 5–10 business days
Please note that delivery times are estimates only and may vary due to customs clearance, carrier delays, weather conditions, or peak shipping seasons.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Please allow 24–48 hours for tracking updates to become available.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. If an incorrect or incomplete shipping address is provided, delivery delays or additional shipping charges may occur.
Lost or Delayed Packages
If your package is delayed or appears to be lost in transit, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
Monxra
Email: service@monxra.com
Phone: +1 201 568 2546
Address:
25 Old Tpke Rd, Unit 13
Southington, CT 06489-3663
United States