At Monxra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.
Information We Collect
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
-
Full name
-
Email address
-
Phone number
-
Shipping and billing address
-
Payment information
-
Order history
Automatically Collected Information
We may automatically collect certain information when you visit our website, including:
-
IP address
-
Browser type
-
Device information
-
Pages visited
-
Referring websites
-
Cookies and tracking technologies
How We Use Your Information
We use the information we collect to:
-
Process and fulfill your orders
-
Provide customer support
-
Send order confirmations and shipping updates
-
Improve our website and services
-
Prevent fraud and unauthorized transactions
-
Send promotional emails and marketing communications (with your consent)
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
-
Improve website functionality
-
Remember your preferences
-
Analyze website traffic
-
Personalize your shopping experience
You may disable cookies through your browser settings; however, some features of our website may not function properly.
Sharing Your Information
We respect your privacy and do not sell your personal information.
We may share your information with:
-
Payment processors
-
Shipping carriers
-
Website service providers
-
Legal authorities when required by applicable law
These third parties receive only the information necessary to perform their services on our behalf.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
-
Access your personal information
-
Correct inaccurate or incomplete information
-
Request deletion of your personal information
-
Object to certain processing activities
-
Withdraw your consent to receive marketing communications at any time
To exercise these rights, please contact us using the information provided below.
Email Marketing
If you subscribe to our newsletter, we may send you promotional emails about new arrivals, special offers, and store updates. You can unsubscribe at any time by clicking the "Unsubscribe" link included in our marketing emails.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Information
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Monxra
Email: service@monxra.com
Phone: +1 201 568 2546
Address:
25 Old Tpke Rd, Unit 13
Southington, CT 06489-3663
United States